Webex App, users can use all of the built-in messaging, meetings, and calling on Webex App functionality on their thin client. Using a supported Linux or Windows-based thin client, users access the Webex App on the HVD from a remote virtual desktop environment.

Installed on the user's thin client (typically a lightweight system, like a In this architecture, the Webex App is installed on the HVD in your VDI environment and required VDI plugins are Stable and full-featured calling and meeting experience for your VDI users. Media path does not go through the hosted virtual desktops (HVDs). Leverages the hardware of the thin client machines to handle media processing. Workflows by streaming media directly between users on thin client endpoints and To reduce latency and to enhance media quality, the VDI plugin optimizes the media That users can use the full messaging, meeting, and calling functionality that the To fix the issue of the hairpin effect, the Webex App VDI plugin extends the Cisco collaboration experience to virtual deployments so Such as device speakers, microphone, and camera, the user experience is not ideal. Result of this unoptimized media path and the lack of easy access to peripherals The additionalīandwidth required for calls and video creates a bottleneck at the data centerīecause the media flows from one user to the data center back to another user. However, the full Webex App experience also includes calling and meetings, which require video and audioīecause of a limitation known as the hairpin effect, calling, meeting, andĪccompanying video capability are not supported without optimization. Without optimization, Webex App messaging works as-is in a Virtual Desktop Infrastructure (VDI) environment. Limitation is called the 'hairpin' effect.

Require, through the hosted virtual desktops, causes communications delays. However, sending the additional data that audio and video calls Your hosted virtualĪccess your hosted virtual desktop over a secure Citrix or VMware connection. Resides in a central server location called a data center. Your organization mayĮven use older, less powerful PCs as thin clients. Less costly and less powerful device than a desktop computer.

Traditional desktop, you have a thin client and a hosted virtual desktop.

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